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Shipping & Delivery Time.....

Any order takes 3 stages of shipping:

  1. Domestic Shipping: Delivery of your order from seller ( online store) to our offices in country of seller. Usually 4 - 5 days.

  2. International Shipping: From our office in country of online store to Egypt which usually takes 7 to 10 days to reach Egyptian customs, where it undergoes inspection by customs and other approval authorities and cleared. Usually it takes 2-3 days, unless inspection authorities takes longer time such as make and cosmetics it takes up to two weeks.

  3. Local Shipping: From our office to your doorstep unless you prefer to pick it up from our office. usually 3 days from custom clearance.

Delivery time of order in average will take from 16 to 21 days to be delivered, except  for few items which inspection takes up to two weeks( eg. cosmetics, supplements).

Shipping Rates.....

  1. Domestic Shipping: Depends on seller and you may determine cost by adding item to shopping cart of seller website to know the cost.

  2. International Shipping: Our shipping fees are based on the actual weight of the shipments.
    - First half kilo  US$13.2 (including Tax)
    - Each additional half kilo US$ 9.90(including Tax)
    -If order weight is 0.5 kg you will be charged US13.2
    -If order weight is 1 kg you will be charged (13.2+9.9 =US23.1)
    -If order weight is 1.5 kg you will be charged (13.2+9.9+9.9 = US33)

  3. Local Shipping:
    If you will pick up from our office there are no charges, if you prefer that your order be shipped to your address, shipping cost will depend on your location and order weight, charge is in Egyptian pounds.

Order Status and Tracking

You may check your order status online by clicking order status link in top menu bar and enter email used for ordering and Nilebay order number, which you receive in order confirmation e-mail.

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