Q: How can I know my order status or track my order?
A: You may check order status online by clicking order status on left menu bar and enter your email and Nilebay order ID not paypal or 2checkout authorization id.
Q: How do I order?
A: Shopping at Nilebay is easy :
1- Browse store different categories by clicking on "" on left menu, add item you want to shopping cart by clicking on "Add to Cart" .
2- The browser will forward you to checkout if you want to continue shopping click on "continue shopping ".
3- When you finish shopping, click on "Checkout" button, enter your information and shipping address.
4- At the bottom select the buying option:
-"paypal" for payment through your "paypal" account.
-"credit card" for buying by your credit card from 2Checkout.com (2Checkout.com, Inc. is an authorized retailer of Nilebay), also buying by e-checks are available through Paypal and "credit card " option).
5-Select type of shipping "standard"or "Express" Complete your checkout and process your order.
Q: What if I want to return something?
A: You may return what you purchased for whatever reason, within 7 days of receiving order. Our return policy is very simple. You didn't like what you received send us an e-mail that you want to return your order or part of it. We shall send you an email with the return address and a full refund will be issued once the returned items are received. Shipping of returned items is on buyer. Returned items must be in original unused mint condition, in the original packaging and within 1 week of receiving order.
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